Política de frete

Shipping Policy

At Priscilla Pagano Jewelry, we are committed to delivering your pieces with care, transparency, and respect for your time.

Order Processing

All orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.

Once your order is processed, you will receive a confirmation email with shipping details and tracking information (when applicable).

Shipping Methods & Delivery Times

Delivery times may vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

  • United States: 3–7 business days

  • International orders: 7–21 business days (depending on destination and customs processing)

Please note that delivery times are estimates and not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination

  • Package weight and size

  • Selected shipping method

Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

International Shipping

We offer international shipping to select countries.

International orders may be subject to customs inspections, import duties, taxes, or fees imposed by the destination country.
Priscilla Pagano Jewelry is not responsible for delays or additional charges caused by customs authorities.

Tracking & Delivery

When available, tracking information will be provided once your order ships.

Priscilla Pagano Jewelry is not responsible for:

  • Delays caused by shipping carriers

  • Incorrect or incomplete shipping addresses

  • Packages marked as delivered but not received

Please ensure all shipping details are accurate at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery at:
📧 [your email here]

We will review each case individually and work toward a fair resolution.

Address Changes

Address changes must be requested before the order is shipped.
Once an order has been dispatched, we are unable to modify the shipping address.

Contact

For any questions regarding shipping, please contact us at:
📧 [your email here]